Vendors FAQs

Go to the List your class! page and choose either:

• Starter Plan – up to 3 listings
• Premium Plan – up to 10 listings + SEO/AI optimisation + extra features

You’ll be taken to the checkout page to create your account.

On the checkout page, you’ll need to add:

• Your email address
• Billing address
• Card details
• Or you can pay using PayPal or Google Pay

👉 Important: The email you use at checkout (typed manually or via Google Pay) becomes your login email.

Yes. At the bottom of the checkout form there’s a link to go back to your basket where you can choose a different plan.

Yes, the Premium Plan is offered:

• Annually (2 months free)
• Monthly

Go to funandplay.co.uk/my-account and log in using the email you used during checkout.

Click Forgot Password on the login page. A password r”\eset link will be sent to your email. If you haven’t created a password, use this form to reset it.

Log in and click your username in the top menu. Select Settings from the dropdown or go directly to:
https://funandplay.co.uk/account/settings/

You’ll see all the fields you can complete.

Some fields are Premium-only. Here’s the list:

Available in Starter & Premium

• Image: profile photo/logo
• First name: not publicly visible
• Last name: not publicly visible
• Vendor name: this will appear publicly. E.g., Joy & Play
• Location: main location, 1 only
• Profile info: short description of you/your classes. We will optimise the Premium users profile info for AI and Search Engines like Google
• Email: login email, not publicly visible

Premium-only fields

• Phone: public contact number
• Notifications: a small promotional message displayed on your vendor page
• Website: your site or booking link
• Vendor page email: public email for parents or carers to contact you

Your vendor profile must be completed first so your listings display correctly on the site.

If you click + Add Listing before setting it up, you’ll be automatically taken to the Settings page.

Click the + Add Listing button at the top right of the page.

If your vendor profile is not yet set up, you’ll be redirected to complete it first.

You’ll see several fields while creating your class.
Here is what each one means:

Required fields:

• Category – choose Classes & Groups or Family-friendly Places to Go
• Title – recommended format:
  Provider – Class Name Town
  e.g. Joy & Play – Little Explorers Weybridge
• Location – full address (needed for the map)
• Age – write the age range (e.g., “6 months–2 years”)
• Age group – select all groups that apply
• Activity type – select one from the list
• Description – short description of your class. For Premium users, we will optimise the description for AI and Search Engines like Google

Optional fields:

• Images – Starter: 1 image | Premium: up to 5
• Times (Premium only) – class schedule or opening hours
• Term time – choose one
• Admission fee – Free / Paid / Donation encouraged
• SEND-friendly – Yes or leave black if No
• SEND inclusive/specialist – complete only if SEND-friendly
• Venue – building name (not the address) or your name if the building doesn’t have a name
• Website – your website or booking link
• Contact (Premium only) – visible phone/email
• Good to know – free trials, parking info, etc

👉 Don’t worry: All listings are reviewed before going live.

Log in, click your username at the top right, and choose Listings, or go directly to: https://funandplay.co.uk/account/listings/

Click the pen icon next to your class name to edit.

Premium plans include one initial SEO/AI optimisation, but listings are self-managed. You can edit them anytime from your account area.

Don’t worry, we will always review them when they are edited or first created.

Yes, go to Settings → edit Vendor Name.

Add one listing per location so families can find classes near them.

Go to: https://funandplay.co.uk/my-account/

Yes, cancel the monthly subscription at the end of a billing cycle and purchase the annual plan from the vendors page.

Yes, simply buy the Premium plan. Your account will automatically update with Premium features.

Listings remain in your account but may not display publicly. Renew your plan to make them active again.

Make sure you are logged in. If you’re logged in but don’t see it, complete your vendor profile under Settings.

Listings are reviewed manually before being published. This ensures quality and accurate information for families. We will send you an email once the listing is approved.

Check that your full address is added correctly.

Large files may fail. Try uploading .JPG under 200KB.

If you’re a Premium vendor, your listing will be reviewed and optimised automatically as part of your plan.